Privacy Policy

This Privacy Policy was prepared by Promaker Yazılım ve Eğitim Teknolojileri and executed between Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. and you. The purpose of this privacy policy is to provide information about the collection, processing, and use of the data provided by you to Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. and our partners.

When you use the games or applications developed by Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti., we collect information about you in accordance with the nature of the transaction and within current technical possibilities. You accept, acknowledge, and promise that your personal information and data might be used in a limited manner by Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. and/or our partners, strictly limited to the formats and purposes set forth in this privacy policy.

Processing your personal data (any information relating to an identified or identifiable natural person) signifies all types of transactions performed on the data such as obtaining, registering, storing, maintaining, altering, reforming, transferring, and controlling accessibility.

1. Data Collection and Processing Purposes

Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. collects your personal data automatically whenever you download our applications/games from the Google Play Store, play the applications/games, or interact with third-party advertisements presented in them.

The information we collect relates to your device and includes data gathered from the Google Play platform and our business partners (such as Unity, Firebase, and Microsoft PlayFab). We collect this information to make suggestions, improve services, increase the performance of applications/games, and provide features related to your interests and preferences within the framework of legal regulations.

2. What Data We Collect

When you download and/or play our applications/games, we collect certain personal data from you and/or your device. This includes:

  • Device Information: Advertising ID, device ID, operating system identifiers, producer information, hardware identifiers, memory usage, country, time zone, preferred language, internet protocol (IP) address, and operator/browser information.
  • Gameplay and Analytics Data: Data about your in-game activities (time spent playing, in-game experiences, level information, ad-watching duration, and interacted ads), installation time, and first opening of the application.
  • Account and Authentication Data (via Microsoft PlayFab & Firebase): Your nickname (user name), player ID, scores, and cloud-save data. Your nickname and score can be viewed by other users in games that include a leaderboard.

Payment Information: Payments for in-app purchases are carried out directly by the Google Play Store. Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. does not collect personal data such as your real name, surname, credit card number, or e-mail address shared with the platform for payment purposes.

3. Data Collected by Third Parties & Required Permissions

To provide essential game features, backend services, analytics, and advertisements, our applications integrate third-party services. By using our apps, you grant the necessary network and device permissions for these services to function:

  • Microsoft PlayFab: Used for backend infrastructure, player authentication, saving game progress, leaderboards, and telemetry. PlayFab collects player IDs, device info, and in-game events.
  • Google Firebase: Used for analytics, crash reporting (Crashlytics), and performance monitoring. Firebase collects IP addresses, crash traces, and device identifiers.
  • Unity (Unity Analytics & Unity Ads): Used for game engine telemetry, analytics, and serving advertisements. Unity collects device IDs, advertising IDs, and interaction data with ads.

Our advertisement business partners and analytics service providers can collect data regarding your IP address, advertising ID, cookie identifiers, device type, OS version, model, and connections you have within the applications/games.

4. Data Retention

Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. stores your data only for as long as it is necessary to provide our applications/games and deletes it when the purposes of the data processing cease to exist. Personal data is deleted when the reasons necessitating its processing expire, and at the latest, after 2 years from the registration date of the relevant record.

5. Children’s Privacy

Promaker Yazılım ve Eğitim Teknolojileri Ltd. Şti. never knowingly or willingly collects any personal data from children under 16 years of age. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

6. Legal Grounds for Processing Your Personal Data

We process your data based on the following legal grounds:

  • Your express consent and request.
  • When necessary to disclose such information in accordance with applicable laws, regulations, court judgments, or administrative orders.
  • To fulfill our legal responsibilities as a data controller.
  • When necessary for the establishment, exercise, and protection of any legal right.

7. Your Rights

According to relevant data protection legislation, you have the right to:

  • Learn whether or not your personal data is being processed.
  • Request information regarding the processing of your data.
  • Learn the purpose of the processing and whether the data is used appropriately.
  • Know the third parties to whom your data is transferred domestically or abroad.
  • Request correction if your data is incompletely or incorrectly processed.
  • Request the deletion or destruction of your personal data at any time.
  • Object to any negative consequences occurring against you due to automated data analysis.
  • Request compensation in case you incur any damage due to the unlawful processing of personal data.
  • Request restriction of data processing activities.
  • Lodge a complaint with the relevant data protection authority.

8. Third-Party Service Providers and Privacy Policies

Your personal data may be transferred to our cloud computing services, analytics, and advertisement partners to improve our applications and serve you better. You may review the privacy policies of our partners below:

Backend & Cloud Services:

Analytics Services:

Advertisement Partners:

9. Contact Us

You can submit all your claims, questions, and deletion requests regarding your rights to our support team. Your requests will be answered as soon as possible, and within thirty (30) days at the latest.

Email: info@promaker.com.tr Website: www.promaker.com.tr